{"xsrfToken":"60d0eab9-1f5b-4a2c-8125-1aa076c83420_e115012851bcc2b0e0b46d1e8ffab8e9145c2fad_lout","branding":{"id":"1","key":"wism","name":"Request and Issue Service Management","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the our Help Center","sharedPortalName":"Rainbyte Help Center","userInitialAnnouncementHeader":" #StopTheScammers","userInitialAnnouncementMessageWiki":"<p>Ongoing Phishing Campaigns // Phishing attempts are targeting our customers. Phishing attacks are unfortunately an all too common threat when using the internet. If you have any doubts about the authenticity of a communication from Rainbyte Studio, you can refer to the options below and do not hesitate to contact us.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the our Help Center","sharedPortalName":"Rainbyte Help Center","announcementHeader":" #StopTheScammers","announcementMessage":"Ongoing Phishing Campaigns // Phishing attempts are targeting our customers. Phishing attacks are unfortunately an all too common threat when using the internet. If you have any doubts about the authenticity of a communication from Rainbyte Studio, you can refer to the options below and do not hesitate to contact us.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"wism","projectId":10000,"serviceDeskId":1,"name":"Request and Issue Service Management","description":"<p>You can raise an issue, request or a general question from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Submit a request or incident","descriptionHtml":"<p>Have you checked the knowledge base? What time did the incident occur?</p>","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://rainbyte.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10540","groups":[1],"key":""},{"id":"3","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://rainbyte.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10549","groups":[1],"key":""},{"id":"4","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://rainbyte.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,3]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RISM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Rainbyte Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rainbyte","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"60d0eab9-1f5b-4a2c-8125-1aa076c83420_e115012851bcc2b0e0b46d1e8ffab8e9145c2fad_lout","baseUrl":"https://rainbyte.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c77fd9fe-6163-4475-9498-37efebde9ffa","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}